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Monitoring turnover and new hires

A certain turnover rate is needed to bring new people with new skills into the business to drive innovation and a fresh approach while maintaining a certain level of continuity. Our global voluntary and involuntary (total) turnover rate for 2019 was 7.64% (2018: 6.81%).

New hires (internal and external) by age group
All new hires

New hires (internal and external) by age group
New hires (male)

New hires (internal and external) by age group
New hires (female)

New external hires

New external hires (male)

New external hires (female)


New external hires: gender percentages

Region Male turnover Female turnover  
SEU 81.11% 18.89%  
SNA 81.11% 18.89%  
SSA 60.07% 39.93%  
Grand total 73.76% 26.24%  

All exits: voluntary and involuntary

Voluntary exits only (resignations)

Voluntary exits as a percentage of permanent employees (voluntary turnover)

2019 Total voluntary exits Full-time permanent
employees
Part-time permanent Total permanent Total voluntary exits  
SEU 346 5,285 5,285 6.55%  
SNA 170 2,149 8 2,157 7.88%  
SSA 137 4,753 4,753 2.88%  
Total 394 12,187 8 12,195 5.35%  

Absenteeism rate by gender and overall

2019 Male percentage absence Female percentage absence Percentage absence  
SEU 4.51% 2.70% 4.29%  
SNA 2.45% 3.18% 2.57%  
SSA 2.48% 4.65% 3.08%  
Total 3.21% 4.04% 3.38%  

Total turnover rate (voluntary and involuntary)

Region Total turnover
(voluntary and involuntary)
 
SEU 8.19%  
SNA 9.46%  
SSA 12.86%  
Overall average 7.64%