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People in 2019 – at a glance
Improving the lives of People

Our management approach

Our workforce of more than 13,000 dedicated employees around the world underpins our business success. Our focus is on equipping our people and the communities in which we operate with the life and career skills, knowledge and confidence that allow them to build on their own capabilities and further their development. And when it comes to people outside our business, our products play a vital role in promoting development and helping people across the world to communicate.

People have a critical role in our overall performance and the manner in which we develop, engage and lead and manage our people contributes significantly to our success.

We value diversity, believing it enhances our ability to serve global markets

We continue to unlock the potential of our people with world-class training programmes. Globally, we spent an average per employee of US$525 on training and development

90% of our people participated in our 2019 engagement survey – a 6% increase from 2017

We promote shared value, spending US$4.1 million on corporate citizenship programmes

Our forestry operations provide employment for approximately 9,250 people

Our products add value to people's daily lives all over the world

Customer surveys monitor customer satisfaction

Total workforce by level and gender (numbers)

Total workforce                  
Region   No grade   Unskilled   Semi-skilled Skilled technical
and junior management
Professional
and middle management
Senior management Top
management
  Total  
SEU 4,544 21 410 621 84 10 5,690  
SNA 1,385 47 333 339 44 9 2,157  
SSA 587 824 1,474 1,833 540 70 12 5,340  
Sappi group 6,516 824 1,542 2,576 1,500 198 31 13,187  
Male only                  
Region   No grade   Unskilled   Semi-skilled Skilled technical
and junior management
Professional
and middle management
Senior management Top
management
  Total  
SEU 4,173 11 126 470 73 10 4,863  
SNA 1,262 16 231 257 34 5 1,805  
SSA 337 468 1,198 1,409 397 55 11 3,875  
Sappi group 5,772 468 1,225 1,766 1,124 162 26 10,543  
Female only                  
Region   No grade   Unskilled   Semi-skilled Skilled technical
and junior management
Professional
and middle management
Senior management Top
management
  Total  
SEU 371 10 284 151 11 827  
SNA 123 31 102 81 10 4 351  
SSA 250 356 276 424 143 15 1 1,465  
Sappi group 744 356 317 810 375 36 5 2,643  
Gender split per region